Operations Manager

What is it like to become a Operations Manager?

NHS operational managers make sure that our staff have what they need to deliver effective patient care through the successful planning and delivery of services and resources.

The Operations Manager will undertake specific projects to support the running of the practice. E.g. Business Continuity Planning, PCN requirements and reviewing, updating and implementing Practice Protocols and Policies inline with current regulations. Ensure the promotion, monitoring and documentation of performance and quality targets with the practice.

Some of the key duties of an assistant practice manager include: 

  • Administrative management 
  • Facilities Management 
  • Hotel services management 
  • Decontamination services management
  • Office & Patient Environment.
  • IT/Data Management.
  • Telephony & Office Equipment maintenance.
  • Patient Interface.

NHS Roles – Operations Manager