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Welcome to TALC - Teaching and Learning Consultation Skills

TALC is a set of learning modules covering all aspects of teaching and learning consultation skills.

If you are a clinician in any kind of training programme, the consultation skills you need are described with tried and tested teaching methods to help you improve your skills.

If you are a clinician already working with patients, these materials will help you develop your skills even further. Resources can be used by practitioners in any healthcare profession.

If you are an educator/clinical supervisor TALC has tried and tested educational methods for you, described in detail, with resources to help you plan teaching sessions easily. The Effective Teaching Methods For Primary Care Education covers effective teaching methods in healthcare more fully for educators wanting to develop their skills.

Look out for new Modules. New videos are being added all the time as COVID-19 restrictions ease and we are able to make new recordings.

Why are consultation skills so important?

Getting the most from the TALC resources

See everything on offer here

This module will help you to get all your consultations off to a good start. Investing in the beginning makes for smoother consultations overall. Find out how to go home with energy to spare

TALC 1-1
Is Your Preparation Positively Promoting Good Performance?
TALC 1-2
How Can You Go Home With Energy To Spare?
TALC 1-3
Why Is Rapport Like Money?
TALC 1-4
What Do You Say After You Say Hello?How can we help today? What can I do for you today?What are we talking about?
TALC 1-5
How Is A Consultation Like A Business Meeting?Agenda setting – all of the patient’s agenda items discovered at the startAgenda setting – no screening
TALC 1-6
Can You Learn To Love A Patient Who Brings A List?

When clinician and patient “get on the same page” and work collaboratively together, evidence shows better clinical outcomes, fewer errors and increased satisfaction for clinicians and patients alike. Develop your empathy skills and discover how 40 seconds of empathic interaction can have long lasting effects.

TALC 2-1
Can We All Get On The Same Page? How To Deepen Rapport

TALC 2-2
How Does A Small Dose Of Empathy Produce Much Better Clinical Outcomes?

TALC 2-3
Can You Go Beyond Flat Pack Empathy? Transforming Transactions Into Healing Relationships

TALC 2-4
How Can You Defuse an Angry Situation?

TALC 2-5
It’s Not What You Say It’s the Way That You Say It Advanced Non-verbal Skills

TALC 2-6
Kindness, Consent and Communication; How to Make Physical Examinations Comfortable, Useful and Time Efficient.

The ear is as mighty as the scalpel. Accurate diagnosis depends on great listening skills. Find out how your listening ear can be more effective in this module.

TALC 3-1
Introduction To Listening Skills

TALC 3-2
How Can Avoiding Questions Yield More Information?

TALC 3-3
Simple Steps To Powerful Listening; 1 How Can Story Telling Improve Your Attention And Memory?

TALC 3-4
Simple Steps To Powerful Listening; 2 How Can Video Stop Start Help You Hear In Three Dimensions?

TALC 3-5
Simple Steps To Powerful Listening; 3 Can You Spot The Skills?

TALC 3-6
Can Reading Between The Lines Make For More Accurate Diagnosis?

TALC 3-7
What Difference Does It Really Make To Know A Patients Thoughts Concerns And Hopes?

The simple, yet highly effective, skills described in this module will help clinicians create explanations that make sense to patients. Then it is easy to develop care plans that are personalised to each individual’s unique needs.

TALC 4-1
Why Are Effective Summarising Skills The Engine Of The Consultation?

TALC 4-2
Whose News Is It Anyway?

TALC 4-3
Is Chunking And Checking A Good Way To Eat An Elephant (One Bite At A Time)?<