TALC

MODULES

Module 0

If You Are New To This

Module 1

Skills For Beginning Consultations Effectively

Module 2

Skills For Building Effective Relationships

Module 3

Skills For Effective Information Gathering

Module 4

Essential Skills For Effective Explanations And Planning Of Personalised Care

Module 5

Advanced Skills For Effective Explanations And Planning Of Personalised Care

Module 6

Skills For Effective Endings To The Consultation

Module 7

Skills For Managing Time Effectively

Module 8

Learning Nuggets For When You Only Have A Few Minutes

Module 9

Effective Methods For Teaching Consultation Skills

Library

References, Links and Background Information to deepen learning

Everything on offer....

Click each module below to view what’s on offer

Module 0 - If You Are New To This

Module 0-0 General Introduction

Module 0-1 If You Are New To This – Podcast
Module 0-2 If You Are New To This – Video
Module 0-3 Thanks For Listening, Why Consultation Skills Are So Important
Module 0-4 All About How To Improve Your Consultation Skills
Module 0-5 What’s Inside Talc Modules?
Module 0-6 Top Tips To Strengthen Your Consultation Skills
Module 0-7 Solving Consultation Problems Using TALC
Module 0-8 Why The Patient’s Perspective Matters
Module 0-9 TALC For Educators and Supervisors
Module 0-10 TALC Skills for Telephone Video And Messaging
Module 0-11 Non-Verbal Communication Skills 1 – The Voice
Module 0-12 Non-Verbal Communication Skills 2 – The Body

Module 1 - Skills For Beginning Consultations Effectively

This module will help you to get all your consultations off to a good start. Investing in the beginning makes for smoother consultations overall. Find out how to go home with energy to spare

TALC 1-1
Is Your Preparation Positively Promoting Good Performance?

TALC 1-2
How Can You Go Home With Energy To Spare?

TALC 1-3
Why Is Rapport Like Money?

TALC 1-4

What Do You Say After You Say Hello?How can we help today? What can I do for you today?What are we talking about?

TALC 1-5

How Is A Consultation Like A Business Meeting?Agenda setting – all of the patient’s agenda items discovered at the startAgenda setting – no screening

TALC 1-6
Can You Learn To Love A Patient Who Brings A List?

Module 2 - Skills For Building Effective Relationships

When clinician and patient “get on the same page” and work collaboratively together, evidence shows better clinical outcomes, fewer errors and increased satisfaction for clinicians and patients alike. Develop your empathy skills and discover how 40 seconds of empathic interaction can have long lasting effects.

TALC 2-1
Can We All Get On The Same Page? How To Deepen Rapport

TALC 2-2
How Does A Small Dose Of Empathy Produce Much Better Clinical Outcomes?

TALC 2-3
Can You Go Beyond Flat Pack Empathy? Transforming Transactions Into Healing Relationships

TALC 2-4
How Can You Defuse an Angry Situation?

TALC 2-5
It’s Not What You Say It’s the Way That You Say It Advanced Non-verbal Skills

TALC 2-6
Kindness, Consent and Communication; How to Make Physical Examinations Comfortable, Useful and Time Efficient.

Module 3 - Skills For Effective Information Gathering

The ear is as mighty as the scalpel. Accurate diagnosis depends on great listening skills. Find out how your listening ear can be more effective in this module.

TALC 3-1
Introduction To Listening Skills

TALC 3-2
How Can Avoiding Questions Yield More Information?

TALC 3-3
Simple Steps To Powerful Listening; 1 How Can Story Telling Improve Your Attention And Memory?

TALC 3-4
Simple Steps To Powerful Listening; 2 How Can Video Stop Start Help You Hear In Three Dimensions?

TALC 3-5
Simple Steps To Powerful Listening; 3 Can You Spot The Skills?

TALC 3-6
Can Reading Between The Lines Make For More Accurate Diagnosis?

TALC 3-7
What Difference Does It Really Make To Know A Patients Thoughts Concerns And Hopes?