Recognising that frontline primary care staff are facing unprecedented challenges through Covid-19, a wellbeing and resilience programme offering individual coaching support was launched on 24 April by NHS England and NHS Improvement.

The aim is that this service will support psychological wellbeing and resilience among staff and provide them with opportunities to process experiences, develop coping skills, deal with difficult conversations and develop strategies for self-management in difficult circumstances, so that they can continue to deliver high quality care to patients.

Anticipated outcomes include:

  • Staff feel supported to continue through the Covid-19 crisis and their wellbeing and resilience is supported.
  • Staff feel listened to.
  • Staff feel able to move on.

The Offer

Staff can book coaching sessions online at a time to suit them and the coaching is delivered in their preferred format, via video link or telephone, by highly trained, experienced coaches.

Staff can access a one-off session or an initial session and up to 2 follow-up sessions.

The offer is open to all staff working in frontline primary care, whether directly employed by an NHS primary care organisation, or whether delivering a contract on behalf of the NHS. The involvement of their employer is not necessary.

A programme of evaluation is running in parallel with the service and a baselining exercise including a comparison sample has taken place, so that we will be able to measure the impact of the service.

Individual supervision is a requirement for all coaches delivering the service and an additional coach learning set programme has been established, to support the wellbeing of the coaches and to inform continuous improvement of the programme.

General Resources


This may be a time of increased pressure and stress. It is quite normal to experience feelings of distress in the current situation and it is important to recognise that this is not a reflection on your ability to do your job or to cope.


Having good mental health helps us relax more, achieve more and enjoy our lives more. Here is expert advice and practical tips to help you look after your mental health and wellbeing.


This guide provides advice on how to look after your mental health and wellbeing during the coronavirus (Covid-19) outbreak.

Guidance on supporting children and young people’s mental health and wellbeing is also available.


There are a lot of unknowns in the world right now. To help support you this site offers meditations you can listen to anytime. These are part of a larger collection in the free Headspace app that includes meditations, sleep, and movement exercises to help you out, however you’re feeling.


This course is for all NHS and Care staff, of all grades and job roles. It covers content designed to help staff, teams and services during the current Covid-19 crisis. Links to further resources are also provided. This content is being updated and added to as the Covid-19 crisis unfolds.


Take your pick from 24 instructor-led videos across our aerobics exercise, strength and resistance, and Pilates and yoga categories. These workouts have been created by fitness experts and range from 10 to 45 minutes.


Practitioner Health is a free, confidential NHS service for doctors and dentists across England with mental illness and addiction problems, who are working or looking to return to clinical practice.


Being healthier is not just about doing the right thing – it’s about making changes to fit your lifestyle and make you feel good. 

Stay Safe and Stay Connected 

The GM Resilience Hub is currently providing a wide spectrum of support to essential health and care workers (and their families), working in Tameside and Glossop, who have been affected by the coronavirus (COVID-19) pandemic and is open to all our staff.

The Resilience Hub works on a triage system. Depending on your need, you have the option of accessing lots of wonderful information for self-care, talking to someone if you need guided support and routes into professional support if you feel you might be experiencing post traumatic distress type feelings such as flashbacks, nightmares, sleeping problems, difficulty concentrating, feeling overwhelmed or angry all the time.

Please take some time to look around the Resilience Hub to see what it can offer you. You can also:


A national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities. Helpline 0345 3 30 30 30 for all LGBT people in need.

Financial Resources


Find out what financial support you can get for your business during the Covid-19 pandemic. 


Find help if you’re struggling because of Covid-19. For example, with paying bills, being out of work, or taking care of your mental health.


There will probably be times in your life when you’re not sure what to do with your money or what decisions you need to make about your financial future. If you have little experience of dealing with finances or you’re confused about making a decision, it may be helpful to get professional financial advice.

Dental Workforice


Professional advice and support aimed at the dental workforce.